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Terms and Conditions

This page is a work in progress and is not a final, binding legal document. It sets out the real structure our Terms and Conditions will follow, with placeholder markers wherever business or legal confirmation is still required. No clause below should be treated as agreed or enforceable until this notice is removed and the page is published as final.

These Terms and Conditions will govern your use of this website and any purchase made through it.

Business identity

This website is operated by Bholats IT World, trading as Bholat’s IT World (“Bholat’s,” “we,” “us”), of Shop No 6, Lifestyle Centre, Landros Mare St, Polokwane, South Africa. VAT registration number: 4420280077.

[Awaiting confirmation: company registration number — see docs/BHOLATS-LAUNCH-DECISIONS.md §A.]

Use of this website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of this site by, anyone else.

Product information

We aim to describe and display products as accurately as possible, including whether stock is brand-new or certified refurbished. Colours, images, and specifications are provided by manufacturers or suppliers and may occasionally vary slightly from the product received.

Pricing

Prices are shown in South African Rand and are as displayed on the site at the time of your order.

[Awaiting confirmation: how pricing errors are handled, and whether prices include or exclude VAT by default.]

Availability

Products are offered subject to availability. We’ll let you know as soon as possible if something you’ve ordered is not actually available.

Orders and order acceptance

[Awaiting confirmation: at what point an order is considered accepted — for example, whether placing an order is an offer that we then accept, or whether order confirmation is itself acceptance. This affects when a binding contract is formed and must be confirmed by the business/legal advisor before publishing.]

Payment

Payment is made through the payment method(s) offered at checkout. Only a development/testing payment method is currently active on this store — see Delivery Information and our Privacy Policy for the current status.

[This clause must be updated once a real, launch-ready payment gateway is configured.]

Delivery and collection

See our Delivery Information page.

[Awaiting confirmation of final delivery/collection terms before this clause can be finalised.]

Returns and defects

See our Returns and Refunds page.

[Awaiting confirmation of final returns terms, and legal review against South African consumer-protection obligations, before this clause can be finalised.]

Cancellations

You may request that an order be cancelled by submitting a request through our Return / Refund Request page and choosing “Order cancellation request.” Submitting a cancellation request does not cancel the order automatically — we review every request and confirm the outcome with you before anything changes on the order.

[Awaiting confirmation: our specific policy on when an order can still be cancelled — for example, before payment, after payment but before dispatch, or after dispatch — and whether cancellation cost/refund handling differs by stage.]

Warranty

See our Warranty Information page.

Customer accounts

If you create an account, you’re responsible for keeping your password confidential and for all activity that happens under your account.

Acceptable use

You may not use this website to submit false or fraudulent orders, attempt to gain unauthorised access to any part of the site, or interfere with the site’s normal operation.

Intellectual property

The content of this website (including text, images, and design) belongs to Bholat’s IT World or its licensors, except for manufacturer content (such as product images and specifications) which belongs to the relevant manufacturer or supplier.

Third-party links

This site may link to third-party websites (for example, a manufacturer’s own site). We’re not responsible for the content or practices of those external sites.

Limitation of liability

[Awaiting legal review before any limitation-of-liability wording is drafted. This section deliberately contains no clause yet — limitation language will not be added speculatively.]

Governing law

[Awaiting confirmation — expected to be the law of the Republic of South Africa, to be confirmed by the business/legal advisor.]

Changes to these terms

We may update these Terms from time to time. The current version will always be available on this page.

Contact us about these terms

If you have a question about these Terms, please contact us.

Questions about these terms?

Get in touch and we will help.